POLICIES

Product Guarantee and Return Policy
We guarantee your satisfaction with our products for up to 90 days from the date of purchase. Please let us know immediately if a product does not meet your expectations. Because of the selection of products we offer, your body therapist or esthetician will be able to suggest an excellent alternative to meet your needs. We are committed to your satisfaction!

Cancellation Policy
We know that our clients have busy lives, so our cancellation policy is designed to give you maximum flexibility. When canceling appointments, we ask that you notify us 24 hours in advance to change or cancel appointments. There is no charge for canceling services if the spa is notified 24 hours in advance or if the service is rescheduled. Guests who do not show up for their scheduled appointments and who do not give the spa any advanced notice may result in future appointments requiring pre-payment with a credit card. We do understand that emergencies happen and we will work with you the best we can to accommodate you accordingly.

Late Arrival
If you are running late, a phone call is greatly appreciated. Your arrival time will determine the length of your treatment, which will end as originally scheduled so that the next appointment may begin on time. For some treatments however, late arrivals cannot be accommodated and will need to be rescheduled.

Cell Phones and Pagers
Upon your arrival at Floating Feather® we request that you turn off both your cell phone and pager.

Children
We welcome children to participate in our salon and spa services. However, as a courtesy to our guests and as a safety precaution, we respectfully request that children without an appointment do not accompany you to your scheduled service. If you find that you have a conflict, we will be happy to reschedule your appointment for a better time.

Errors
We strive to present the most recent, accurate, and reliable information on our Web site at all times. However, there may be occasions when some of the information featured on our Web site may contain incomplete data, typographical errors, or inaccuracies. Errors are wholly unintentional and we apologize if incorrect information is reflected in price, or availability of goods or services. We present our content "as is" and make no claims to its accuracy, either expressed or implied. We reserve the right to amend errors or to update information at any time without prior notice.

Pricing
Prices subject to change without notice.

Summary
At Floating Feather™, we respect your concerns about privacy. Our policies are intended to protect your privacy and ensure that your personal information is handled in a safe and responsible manner. As we continue to develop our Web site and take advantage of new technologies to improve the services we provide, our policies will continue to evolve. We therefore encourage you to refer to this policy on an ongoing basis to stay abreast of our most current privacy policy practices.